Terms of Service

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User”, “you”, or “your”) and [COMPANY NAME] (“Company”, “we”, “us”, or “our”), a company registered in the Republic of Latvia with company registration number [REGISTRATION NUMBER], having its registered office at [REGISTERED ADDRESS]. By accessing or using the services provided by [EXCHANGE NAME] via the website [WEBSITE URL] (“Platform”), you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must refrain from using the Platform.

1. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement in your jurisdiction. By using the Platform, you represent and warrant that you meet these requirements and that your use complies with all applicable local laws and regulations. We reserve the right to restrict or refuse access to users from certain jurisdictions where use of our services would be unlawful.

2. Services

[EXCHANGE NAME] provides a platform for accessing, buying, selling, storing, and transferring digital assets. The Company does not provide investment advice or financial services. Your use of the Platform is solely at your own risk, and you are solely responsible for any decisions made based on the content and functionality available through the Platform.

3. Account Registration and Verification

To use certain features of the Platform, you must register an account and complete our onboarding process, including know-your-customer (KYC) and anti-money laundering (AML) verification. You agree to provide accurate, complete, and up-to-date information during the registration and verification process. Failure to do so may result in suspension or termination of your account. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

4. Compliance with AML/KYC Regulations

We are committed to complying with applicable AML and KYC regulations in Latvia and the European Union. You agree to provide all necessary documentation upon request. We reserve the right to freeze or terminate any account suspected of being involved in illegal activities or failing to comply with our compliance requirements.

5. Risks Disclosure

Trading and holding digital assets involve significant risks, including market volatility, technology failures, regulatory uncertainty, and potential loss of funds. By using the Platform, you acknowledge that:

• Digital asset prices are highly volatile and unpredictable
• Transactions are irreversible and may be subject to loss;
• Heshket does not guarantee any return or profit.

You assume full responsibility for any decision to buy, sell, or hold digital assets and for any financial losses arising therefrom.

6. Fees

You agree to pay all applicable fees associated with transactions and services on the Platform. A complete list of fees is available on the Platform and may be updated at our discretion. Fee changes will be communicated via the Platform or email notification.

7. Prohibited Use

You agree not to engage in any of the following activities:

• Using the Platform for illegal purposes, including money laundering, financing of terrorism, or fraud;
• Attempting to gain unauthorized access to other users’ accounts or systems;
• Using automated systems or bots to access the Platform;
• Engaging in any activity that could harm the reputation or integrity of [EXCHANGE NAME].

Violation of this section may result in immediate termination of your account and reporting to relevant authorities.

8. Account Suspension and Termination

We reserve the right to suspend, restrict, or terminate your account without notice if:

• You breach these Terms;
• We are required to do so by law or regulatory authority;
• Suspicious or fraudulent activity is detected;
• You fail to complete KYC/AML verification or provide requested documentation.

You may terminate your account at any time by contacting support at [SUPPORT EMAIL].

9. Intellectual Property

All content, trademarks, logos, software, and data on the Platform are the intellectual property of Heshket or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Platform for personal use only. Any reproduction, distribution, or commercial use without prior written consent is strictly prohibited.

9. Intellectual Property

All content, trademarks, logos, software, and data on the Platform are the intellectual property of Heshket or its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Platform for personal use only. Any reproduction, distribution, or commercial use without prior written consent is strictly prohibited.

10. No Financial Advice

The content provided on the Platform does not constitute investment, legal, tax, or financial advice. You should consult with a qualified professional before making any investment decisions.

11. Limitation of Liability

To the maximum extent permitted by law, Heshket shall not be liable for:

• Any direct or indirect loss of profits, revenue, data, or opportunity;
• Losses resulting from cyber-attacks, service interruptions, or third-party failures;
• Losses caused by your own negligence, misuse of the Platform, or failure to follow our guidelines.

Our total liability to you for any claim shall not exceed the total amount of fees paid by you to us in the twelve (12) months preceding the event giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless [COMPANY NAME], its affiliates, and their respective directors, officers, employees, and agents from and against any and all claims, damages, liabilities, losses, or expenses arising out of your use of the Platform or breach of these Terms.

13. Changes to the Terms

We reserve the right to modify or update these Terms at any time. Any changes will become effective upon publication on the Platform. Your continued use of the Platform after such changes constitutes your acceptance of the revised Terms.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of Latvia. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Latvia.

15. Contact Us

If you have any questions, complaints, or concerns regarding these Terms, please contact us at:

📧 [SUPPORT EMAIL]
📍 heshket.io